Privacy Policy
1. Controller
The controller responsible for data processing on this website is:
aquata Euras Produktions- und Vertriebsgesellschaft mbH, Parkallee 6, 16727 Velten, Germany. Phone: +49 3304 203842. Fax: +49 3304 204875. Email: info@aquata.com. Managing Director: Annegret Dressler. Registered at Amtsgericht Neuruppin, HRB 7821 NP.
2. Scope
This policy explains what personal data we process when you visit aquata.com, on what legal basis, for how long, and what rights you have. Personal data means any information relating to an identified or identifiable natural person.
3. Hosting
This website is hosted by [provider, company name and address]. Our host processes personal data on our behalf under a data processing agreement pursuant to Art. 28 GDPR, and only in accordance with our instructions. [If the server is located outside the EU/EEA, name the country and the safeguard used.]
4. Server log files
Each time this website is accessed, our host automatically records:
- The IP address of the requesting device
- The date and time of access
- The page or file requested
- The referring URL
- Browser type, browser version and operating system
This data is necessary to deliver the website, to maintain its stability and to detect and investigate misuse. The legal basis is our legitimate interest in the secure and reliable operation of our website (Art. 6(1)(f) GDPR). Log data is deleted after [7 / 30] days. It is not combined with other data sources, and we do not use it to identify individual visitors.
5. Cookies
Cookies are small text files stored on your device by your browser.
Technically necessary cookies are required for the website to function — for example to remember your language selection and to maintain your session. These are used on the basis of Art. 6(1)(f) GDPR, as we have a legitimate interest in providing a functioning website, and in accordance with § 25(2) TDDDG.
Cookies that are not technically necessary — including those set by embedded third-party services — are only used with your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may withdraw your consent at any time with effect for the future via [link to cookie settings].
You can also configure your browser to refuse cookies or to delete them. Please note that disabling cookies may limit the functionality of this website.
6. Contact form, email and telephone enquiries
You can contact us through the contact form on this website, by email or by telephone. When you use the contact form, we process the information you enter:
- Your name
- Your company
- Your email address
- Your telephone number
- Your country
- The product you are interested in, Your application or sector, The quantity and any required certification
- Your message
- Any file you choose to upload
We use this data solely to process and respond to your enquiry.
Legal basis. Where your enquiry relates to an existing or prospective contract, the legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures). In all other cases, the legal basis is our legitimate interest in responding effectively to enquiries addressed to us (Art. 6(1)(f) GDPR).
Retention. We retain enquiry data for [period, e.g. 24 months] after the enquiry has been concluded, unless you ask us to delete it earlier or you withdraw your consent. Statutory retention obligations — in particular the six and ten-year periods under §§ 257 HGB and 147 AO for business and commercial correspondence — remain unaffected.
7. Google Maps
Our contact page includes a map provided by Google Maps. The service is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When the map is loaded, your IP address is transmitted to Google, and data may be transferred to servers operated by Google LLC in the United States. Google is certified under the EU-US Data Privacy Framework, which the European Commission has recognised as providing an adequate level of protection.
The map is only loaded once you have given your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time with effect for the future. Our address is also provided in text form on our contact page, so you can reach us without loading the map.
Further information: https://policies.google.com/privacy
8. Fonts and other external resources
[Choose the version that applies.]
If fonts are hosted locally: Fonts used on this website are stored on our own server. No connection is made to third-party servers when you visit our pages, and no data is transmitted to font providers.
If fonts are loaded from Google: This website loads fonts from Google Fonts, operated by Google Ireland Limited. When a page is loaded, your IP address is transmitted to Google. This takes place only with your consent (Art. 6(1)(a) GDPR).
9. Multilingual function
This website uses TranslatePress to provide content in more than one language. Translations are stored on our own server. Your language selection is saved in a technically necessary cookie so that the site displays in your chosen language. No data is transmitted to third parties for this purpose.
10. Recipients of your data
We pass personal data to third parties only where this is necessary, where you have consented, or where we are legally obliged to do so. Recipients may include:
- Our hosting provider [name]
- Our email provider [name]
- [any further processors — CRM, newsletter service, analytics]
All processors act on our behalf under data processing agreements pursuant to Art. 28 GDPR. Beyond this, your data may be disclosed to public authorities where we are required by law to do so.
11. Transfers to third countries
Data is processed within the European Union and the European Economic Area, with the exception of the services expressly named in this policy. Where data is transferred to a third country, this takes place on the basis of an adequacy decision by the European Commission, standard contractual clauses, or your explicit consent.
12. Your rights
You have the following rights in relation to the personal data we hold about you:
- Access (Art. 15 GDPR) — to obtain confirmation whether we process your data and, if so, to receive a copy of it
- Rectification (Art. 16 GDPR) — to have inaccurate or incomplete data corrected
- Erasure (Art. 17 GDPR) — to have your data deleted, subject to statutory retention obligations
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR) — to receive data you provided in a structured, machine-readable format
- Objection (Art. 21 GDPR) — see section 13 below
- Withdrawal of consent (Art. 7(3) GDPR) — at any time, with effect for the future; the lawfulness of processing carried out before withdrawal is unaffected
To exercise any of these rights, contact us at info@aquata.com.
13. Right to object
Where we process your data on the basis of our legitimate interests under Art. 6(1)(f) GDPR, you have the right to object at any time on grounds relating to your particular situation. We will then cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims.
14. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence or place of work, or where the alleged infringement occurred. The authority responsible for us is:
Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Brandenburg, Stahnsdorfer Damm 77, 14532 Kleinmachnow, Germany
15. Data security
This website uses SSL/TLS encryption to protect data you transmit to us. You can recognise an encrypted connection by the address bar of your browser showing https:// and a lock symbol. We also apply appropriate technical and organisational measures to protect your data against accidental or intentional manipulation, loss, destruction and unauthorised access.
16. Provision of data
You are not obliged to provide personal data. However, without the information marked as required in our contact form, we cannot process your enquiry.
17. Changes to this privacy policy
We review this privacy policy regularly and update it where our processing activities or the legal framework change. The current version always applies.
Status: [month/year]